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AI · E-commerce · Palo Alto, CA

Senior Software Engineer, Infrastructure

Hybrid$200K - $300K
  • Compensation$200K - $300K
  • Salary detail200k-300k Base Salary
  • EquityCompetitive equity
  • Work policyHybrid, 4 days a week in office
  • LocationPalo Alto, CA
  • TypeFull-time
  • Experience5 - 16 years
  • VisaVisa transfers only (no new sponsorship)
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The Opportunity

We are looking for a Senior Software Engineer, Infrastructure with 5+ years of experience to scale the systems behind the company's AI-native social platform, which handles more than 10 million conversations a week. We need a full-stack engineer with deep infrastructure experience who is comfortable with large data volumes and ambiguity, and who can get up to speed quickly without much guidance. We have 200+ customers and add new enterprise brands every week, so you'll help lead the infrastructure work that keeps up with that growth. This is a chance to be one of our first dedicated infrastructure engineers and shape how the platform grows.

What You'll Be Doing

  • Own the reliability and scale of the distributed systems that power our high-volume data ingestion and real-time AI agents
  • Build and improve ETL pipelines and data infrastructure on AWS, Kubernetes, Postgres and ClickHouse to handle more than 10 million conversations a week
  • Work across the full stack in Python, TypeScript or Java, building automation, tooling and product features alongside product and design teams
  • Take part in the 24/7 on-call rotation, handle customer issues and run incident response as we onboard new enterprise customers every week
  • Harden our infrastructure-as-code (Pulumi), CI/CD and observability so the team can move fast safely

Why This Role

  • Real Scale, Real Customers: 10M+ conversations a week, 200+ customers, and new enterprise brands onboarding weekly — the infrastructure problems are already here, not hypothetical.
  • First Dedicated Infra Engineer: Shape how the platform scales from the ground up: ingestion, ETL on AWS/Kubernetes/Postgres/ClickHouse, Pulumi IaC, CI/CD and observability.
  • Top-Tier Backing, Ex-Meta Founders: $30M Series A led by Menlo Ventures with True Ventures, Google Ventures and Kinship Ventures ($40M total). Founded by ex-Meta product and engineering leaders.
  • Full-Stack, Not Siloed: Infra engineers here also ship product in Python, TypeScript or Java alongside product and design — you see the whole system.

Key Requirements

  • Ability to work hybrid in Palo Alto, CA (4 days/week on-site)
  • US work authorization or eligibility for visa transfer (no new visa sponsorship)
  • 5 - 16 years of experience as an SRE, infrastructure engineer, or platform engineer
  • Experience operating production systems as an SRE, infrastructure, platform, or DevOps engineer
  • Startup experience within the past four to five years
  • Degree required
  • Programming skills for building automation, tooling, and operational services (Python, TypeScript, or Java)
  • Hands-on expertise with cloud infrastructure (AWS or similar) and infrastructure-as-code tooling
  • Experience with distributed systems and Kubernetes

Nice to Have

  • Experience standing up or maturing an SRE practice at an early-stage or rapidly scaling company

Interview Process

  1. Recruiter Screen (30 minutes) — A first call to go over the candidate's background and check that they fit the role.
  2. Technical Interview with a Team Lead (30 minutes) — A coding interview on data structures and algorithms, run by a company team lead.
  3. Technical Assessments with a Team Lead and the Engineering Manager (2 x 60 minutes) — Two 60-minute technical assessments. Team leads run the practical coding rounds. The engineering manager usually runs the system design round.
  4. Final Onsite with Misba (CEO), Farah (CTO), a Team Lead and a Project Manager (3.25 hours) — Four onsite rounds: (1) practical coding with a team lead or senior software engineer, (2) system design with Farah, CTO, (3) behavioral interview with Misba, CEO, and (4) a project deep dive run by a project manager.

About the Company

  • Space: AI, E-commerce
  • At a glance: Founded 2023, $40M raised

Application Questions

  1. Why do you think they'd be a great fit?
  2. What's the biggest data pipeline or ETL system you've owned in production? Tell us how much volume it handled and how you used distributed systems or Kubernetes to keep it running.
  3. What full stack work have you shipped across front end and back end? Tell us how your time splits between infra and product code.
  4. Are you able to work in Palo Alto, and come into the office 4 days a week?
  5. Can the candidate be on-site? If not, is the candidate willing to relocate?
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